© BAYER 1999

THE QUALITY OF DEMOCRACY
A Facet Approach with Holistic Support

Ben Bayer (Australia) and Gil Goldzweig (Israel)

Abstract.  The paper proposes to examine a combined, integrated design approach in which holistic support is provided to the well-established facet approach, to help optimize its potential.
The paper will demonstrate the application of the combined approach to the broad and somewhat open-ended concept of “Democracy”.
Concept analysis of Democracy by the integrated approach yielded a three faceted mapping sentence targeting the common range of “Effective Democracy”.
The paper reports empirical results of a cross-cultural research survey that was based on the proposed mapping sentence.  The survey was designed to assess levels of effective democracy through voters responses to a range of varied political statements.  The work is seen as a pilot study with further ground yet to be covered.

1. Introduction

A recently published overview of Facet Theory by Guttman and Greenbaum (Guttman & Greenbaum,1998), establishes Facet Theory as a unique systematic approach towards  theory construction, research design and  data analysis. . These fundamentals provide the basis of the main approach in this paper.
The innovative approach involves the support of the Matrix as a useful visual display tool, particularly at the important stages of Mapping Sentence design. The Matrix was introduced at the 1991 FT Conference in Jerusalem and can be described as a holistic framework or, in more focused terms, as a landscape of values and entities.
The selected area of study is Democracy, a quality element in national social political processes.

2. Towards a Mapping Sentence

Scientific research starts with definitions. Scientific definitions are not a description of any reality but rather are arbitrarily specified by the scientist. The ultimate test of a scientific definition is associated with its purpose: to facilitate the formulation of scientific laws and theories (Shye & Elizur, 1994).
The formulation of definitions for scientific research in the social sciences confronts the scientist with a complex problem. The social scientist usually starts his research from concepts that are well known and well used in natural language (like intelligence, values etc.). The problem presented to the social scientist is to define the concepts scientifically (i.e. as the basis for formulating scientific laws) while retaining some of the original connotations or “flavor” of the concept.
In this paper we want to give an example of conceptual analysis based on a combined FT and holistic approach. Such conceptualization may lead to significant empirical findings.
In our example we will analyze and define the concept of democracy.
 The kind of definition developed within the FT and called “mapping definition” is a definition of a concept in terms of the system of observations that enable its measurement. The specification of the relevant observational items is done in terms of their domain and their range.
The “heart” of the mapping sentence is the Common Range. In order to have a common range, a set of items have to be ordered from high to low towards the same meaning. The first step in defining democracy was to set the common range of this open ended concept.

An analysis of the concept revealed a basic feature of the democratic process: the interaction between the voter and the politicians, interaction that reaches firm expression on Election Day. In effective democracy the voters react towards political statements by modulating their initial opinions towards a constructive vote. In the case of less effective democracy the voters will be correspondingly less constructive.
This first analysis yielded the following mapping definition:

An item belongs to the universe of “effective democracy” items if and only if its domain is asking about reactions towards faults in political statements and its range is ordered from high to low towards the reaction.
3. The Mapping Sentence

This mapping definition was the basis for the following mapping sentence:

The mapping sentence consists of three facets:
Facet A: level of involvement - the level to which the subject is involved with the issue at hand.
Facet B: kind of fault - classification of possible faults that can be found in political statements.  Facet B differentiates between:
        Deficiency - some relevant information is missing.
        Confusion - the meaning is not clear.
        Ambiguity - the statement has two or more different meanings.
        Contradiction - The statements consist of two or more contradictory sub-statements.
Facet C: classification of possible reactions.

Projected on the Matrix, the elements of the mapping sentence and those of facet C display a broad comprehensive spread and a coherent pattern of relationships, lending reinforcement to credibility.
It is also interesting to note here that in a mapping sentence defining the “quality of life” (Shye, 1989), the common range was “effective functioning”.

4. Method

Subjects: 82 subjects, 52 (63.4%) Australians (Adelaide) and 30 (36.6%) Israelis (Jerusalem). There were 60 (75%) women and 20 (25%) men (two subjects did not mentioned their gender).
The mean age was 35.05 (std=13.54) and the mean of times participating in general elections was 4.67 (std=4.05).
Tools:  The research questionnaire consisted of 48 questions based on the content profiles derived from the proposed mapping sentence.  For example:

If in the context of the last or coming election you were exposed to a deficiency in a political statement about a subject you are highly involved in, would you:
1. question friends or others about it surely not very likely not Possibly very likely yes certainly yes b1a3c1
2. ask yourself and reflect on the subject surely not very likely not Possibly very likely yes certainly yes b1a3c2
3. try to clearly comprehend the subject surely not very likely not Possibly very likely yes certainly yes b1a3c3
4. make a considered choice when voting surely not very likely not Possibly very likely yes certainly yes b1a3c4

 Procedure: the subjects were told that they were going to be asked questions about their reactions to various kinds of political statements. They were invited to state their reactions while encountering the described kinds of political statements during the context of the last or coming elections. If the subject did not encounter statements like those described, they were invited to give their best guess about their reaction if they had.

5. Results

The data was analyzed by means of WSSA1 procedure of the HUDAP computer program. In order to increase the goodness of fit of the SSA mapping we used four dimensional mapping that resulted in a very low coefficient of alienation (0.085) thus we can conclude that the goodness of fit of the SSA was very high.
The analysis yielded the following results:

The correlations matrix
First we can note (appendix 1) that the correlation matrix (monotonicity coefficients) of the 48 questions includes almost no negative correlations, the few negative correlations that were found were very low. So we can conclude that our survey questions belong to same unified domain: effective democracy.  We can also note that the research mapping sentence asks about behavior towards faults in political statements and thus can be viewed as part of the attitudes domain (L. Guttman & Levy, 1974) and thus conform to the first law of attitudes.

 The Facets
Facet A - level of involvement (diagram 1):
We found a clear differentiation between the facet elements. Facet A can be thought of as axial facet with an order between its elements – from indifferent towards highly involved.
It is interesting to note that element 1 (indifferent) was very differentiated from the other two elements 2,3 (interested, highly involved). Those two were found to be similar to each other.

 Diagram 1.   Facet A,  axis 1  Vs  axis 4


1 = indifferent  2 = interested  3 = highly involved
Facet B – kind of political statement (diagram 2):
As expected, with  the elements in this facet (the political facet) we did not find a clear differentiation as in the other facets. Even though we can note a structure that may imply a role of modular (radial) facet. Element 1 (deficiency) would be in the outer region, next are elements 3,4 (ambiguity, contradiction) and element 2 (confusion) in the middle circle. If it is so then we can conclude that subjects reactions towards deficiency are highly different from each other, while their reactions towards confusion are less differentiated.
Diagram 2:  Facet B,  axis 3  Vs  axis 4


1 = deficiency 2 = confusion  3 = ambiguity  4 = contradiction
Facet C – kind of behaviour (diagram 3):
As seen in the diagram we found a separation between facet elements that may imply towards the role of polarizing (angular) facet.
If it is so then the map reflects a part of a complete radial structure with the four elements as different regions of the circle.
The radial structure can be thought of as having two main axes:
            being Vs. doing
            deciding Vs. Processing
Schematically the facet structure can be described as a combination of these two axes:
 
DECIDING PROCESSING
BEING comprehending reflecting
DOING choosing questioning
Diagram 3: Facet C, axis 1 Vs. axis 2.


1 = questioning  2 = reflecting 3 = comprehending   4 = choosing
6. Discussion

A conceptual analysis based on a combination of the FT and holistic approaches made it possible to construct a clear definition of the open ended concept of effective democracy by the reaction of voters towards weaknesses in political statements. The definition was used as a basis for measurement. Analysis of the results showed a concordance between the definitional system and the empirical results, a concordance that may be used as the basis for theory.

7. Conclusion

The paper presents a fruitful integration between FT and the holistic approach of the Matrix. More remains to be done in the area of the study itself, like a comparison between the two samples and consideration of its significance in terms relating to the quality of democracy.
Taking the broader view, this paper is seen as a pilot study testing new grounds along the track of FT development and exploring opportunities towards scope and quality enhancement.

 8. References

Guttman R. and Greenbaum C. W. (1998). Facet Theory: Its development and Current Status, European Psychologist, Vol 3 (1), pp. 13-36.
Levy S. and Guttman L.  (1974). Values and attitudes of Israeli high school youth, First research project. Jerusalem, The Israeli institute of applied social research (Hebrew with English translation of introduction and summary).
Shye S. (1989). Systemic Life Quality Model: A basis for urban renewal evaluation.  Social Indicators Research, 21, pp. 343-378.
Shye, S. Elizur, D. [with Hoffman, M.] (1994). Introduction to Facet Theory.  Applied Social Research Methods Series, 35, Sage Publications.

9. Three basic displays

The following three displays, among others, were presented at the conference:
(1) THE MAPPING SENTENCE
(2) Mapping Sentence Elements projected on the Matrix
(3) Facet C Elements projected on the Matrix